1. This terms of sale, are accorded between Folha de Liz Unipessoal Lda, situated in Alameda Conde de Samodães, 270 ap.34, 4430-069 Vila Nova de Gaia - Portugal , VAT PT508986770, designated as "Ovelha Negra" and the people buying from the website "Loja Ovelha Negra" www.loja.ovelha-negra.com/en, designated as Clients.
2. Clients can choose the following payment methods: Paypal and Bank transfer. If you wish to pay bu Bank Transfer, please send us by email a proof of the payment.
3. All the items available in Loja Ovelha Negra, include VAT at the current rate.
5. Ovelha Negra will ship the orders in the maximum of 48 hours after confirmation of payment.
6. If you choose registered delivery and the order doesn't reach it's final destination, Ovelha Negra will take responsibility for reimbursing the Client for its full cost. If the delivery does not happen because of wrong or insufficient adress or because it was not collected in the post office at time, it is the customer's responsibility to pay for the charges of a second delivery.
7. If the Client order an item which is out of stock, will be promptly notified by Ovelha Negra and refunded of the total amount of the items out of stock.
8. If the any item ordered is prove to be faulty, Ovelha Negra will refund the Client. It is required that the item is returned in the conditon it was sent.
9. Ovelha Negra accepts returns and exchanges untill 60 days after the order is made. However the delivery charges are Client's responsability.